Expert’s Profile

About Us

Experts Communication

Experts Communication was founded in 2015 with the aim of becoming one of the largest BPO Company of Pakistan. Being a Telemarketing Company we are associated with high profile companies from USA, Canada, UK and Australia. Currently operating with two different branches in Karachi with a headcount of 100+ representatives.

Experts Communication gives a complete scope of business procedure Outsourcing, call focus and e-trade answers for local and worldwide markets catering all types of Inbound and Outbound project in expert way.

Our Vision

Experts Communication vision is to provide, reliable, consistent and predictable performance to our clients. And to build relation with our customers so we can provide better solution and quality services.

My personal vision for Experts Communication to esteem for my employee professionally. To make a work environment where our representatives can flourish for their objective, be lively and have a fabulous time towards their work.

To built value for the company so we can also built value for the employees.

Our Mission

Our mission consists of three separate objectives:

-To be a strategic link in our customers’ communication processes, committed to exceeding their expectations around the clock.

-To provide our employees with opportunity, giving them voice to express their talent, passion, and commitment to excellence.

-To develop remarkable solutions, using our expertise and consistent, disciplined action to deliver peace of mind.

Our Infrastructure

Experts Communication also focus on backup plans. As our work is totally based on IT and technical premises, we have techincal team available to ensure any technical fault to be resolved on the spot.

Experts communication also has power generation backup plan (Electricity Generator), one main commercial Internet Connection with 99% uptime and two backup Internet connections.

Extra computer systems and necessary hardwares to avoid any delay in case of any hardware failure.

DNC Scrubbed & TCPA Compliant Leads

We are on top of every single litigator so you don’t get sued by calling numbers under the “DO NOT CALL” list. Working with a new or un-professional Leads provider will not bring profits, rather losses!

Our Leads are 100% exclusive, sold only once that becomes your property. We have no right to resell them again, which is why our Leads are secure and exclusive weather it’s a Inbound or Outbound campaign.

 

1) TCPA Compliant

Simplify your compliance efforts and take advantage of our litigator free Leads. Always stay on the safe spot.

 

2) Risk-Free

Our Leads simply mitigates your risk of a TCPA lawsuit. Around ⅓ of TCPA lawsuits are brought by the same serial plaintiffs and litigators.

3) Verified

Our verified Leads get re-verified through effective market research, excellent call center representatives, and our updated database.

Meet our Founder and Co-Founder

Creating market opportunities, increase ROI, gathering creative  professionals  to provide customer satisfaction in everything we do.
I am very proud to present Experts Communication, a company where we have united the experience and knowledge of the most selective professionals in the Contact center, technological and human resources industries to provide a service
with exceptional Expert quality, human warmth and best business practices that have been proven successful by our previous experience.
We enabled our clients to maximize their resources, increase their company’s earnings while improving quality standards and performance. We will always continue to improve on our experience, services, process and team oriented development to make our clients competitive and successful in their industries.

Ahmed Raza Firdousi

Founder / CEO, Experts Communication

If we accept that the leader’s job, at its core, is to inspire and support the organization’s collective responsibility to create a better future for the company, then what are the keys to effectiveness? What tools do leaders need at hand for this mission? What mental models must they have? I like to think of good leaders as comparable to skilled locomotive drivers. The train is controlled by a set of switches and levers. When the driver pulls one lever, the train goes forward; when he pulls another, it stops, and so on. When an organization is well aligned, all the managerial levers are easily and neatly moved. They function smoothly so that driver, passengers, and train gracefully move forward as one.

Arsalan Noor

Co-Founder / COO, Experts Communication

What We Offer

We offer our clients with courteous, professional, knowledgeable agents with crystal clear voice quality, customized answering with your personalized greeting and 24/7 nationwide telephone answering service.

MCA

Outbound Lead Generation Campaign

Auto Insurance

Outbound Lead Generation Campaign

Vivent Home Security & Direct TV

Inbound Campaign

Health Insurance

Outbound Lead Generation Campaign

Final Expense

Outbound Lead Generation Campaign

l

Charter Warner Cable & Comcast

Inbound Campaign

DME Campaign

Outbound Lead Generation Campaign

Web Development

Dynamic and Responsive Websites

Our Dedicated Team

We are committed to professionalism, and we honor the privacy of our customers while being extremely helpful, compassionate and efficient.

Ashfaq Ahmed

Ashfaq Ahmed

General Manager

Experts Communication

Atif Ali

Atif Ali

HR Manager

Experts Communication

Zeeshan Pervaiz

Zeeshan Pervaiz

QA Manager

Experts Communication

Mubeen Chohan

Mubeen Chohan

Operations Manager

Experts Communication

Abid Firdousi

Abid Firdousi

Campaign Supervisor

Experts Communication

Bilal Ahmed

Bilal Ahmed

IT Incharge

Experts Communication

Office

KDA Building, Block A, North Nazimabad, Karachi, Pakistan.

Contact Us

Click to Email Our HR Officer

info@expertscommunication.net

817-415-4640

331-263-8179